Customer Service Representative

4 weeks ago


Marietta, Georgia, United States City of Marietta, GA Full time
Cash Handling Specialist

This position is responsible for receiving payment and processing monies for the City of Marietta, GA. The ideal candidate will have a high school diploma or equivalent and a minimum of 1 year of experience as a cashier in a busy office environment. The role requires the ability to operate a personal computer, MS Office Suite software, a calculator, credit card processor, and other modern office equipment. The candidate should also be able to maintain a helpful and courteous relationship with utility customers, taxpayers, and the public.

Key Responsibilities:
  • Processes all payments for the City of Marietta, GA through a computer payment processing system.
  • Verifies and balances large sums of cash and/or checks, and deposits in the bank.
  • Assists customers with general payment/billing questions.
  • Gives information and directs customers to various departments within the city.
  • Maintains files on retail lockbox batch information.
Preferred Qualifications:
  • High school graduate or GED.
  • A minimum of 1 year experience as a cashier in a busy office environment.
  • Skill handling money and making change.
  • Ability to operate a personal computer, MS Office Suite software, a calculator, credit card processor, and other modern office equipment.
  • Ability to maintain a helpful and courteous relationship with utility customers, taxpayers, and the public.
  • Knowledge of general office procedures.
  • Fluency in Spanish desired, but not required.


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