Customer Service Representative
4 weeks ago
This position is responsible for receiving payment and processing monies for the City of Marietta, GA. The ideal candidate will have a high school diploma or equivalent and a minimum of 1 year of experience as a cashier in a busy office environment. The role requires the ability to operate a personal computer, MS Office Suite software, a calculator, credit card processor, and other modern office equipment. The candidate should also be able to maintain a helpful and courteous relationship with utility customers, taxpayers, and the public.
Key Responsibilities:
- Processes all payments for the City of Marietta, GA through a computer payment processing system.
- Verifies and balances large sums of cash and/or checks, and deposits in the bank.
- Assists customers with general payment/billing questions.
- Gives information and directs customers to various departments within the city.
- Maintains files on retail lockbox batch information.
- High school graduate or GED.
- A minimum of 1 year experience as a cashier in a busy office environment.
- Skill handling money and making change.
- Ability to operate a personal computer, MS Office Suite software, a calculator, credit card processor, and other modern office equipment.
- Ability to maintain a helpful and courteous relationship with utility customers, taxpayers, and the public.
- Knowledge of general office procedures.
- Fluency in Spanish desired, but not required.
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