Customer Service Representative

3 days ago


Marietta, Georgia, United States Northwest Exterminating Full time
About Northwest Exterminating

We are a leading pest control company with a strong commitment to our customers and our community. Our team is dedicated to providing exceptional service and support to our customers, and we are seeking a highly motivated and customer-focused individual to join our team as a Customer Care Specialist.

Job Summary

The Customer Care Specialist will be responsible for providing excellent customer service to our customers, responding to their inquiries and concerns, and resolving issues in a timely and professional manner. This role will also involve working closely with our service teams to ensure that our customers receive the best possible service.

Key Responsibilities
  • Respond to customer inquiries and concerns via phone, email, and in-person
  • Resolve customer issues in a timely and professional manner
  • Work closely with our service teams to ensure that our customers receive the best possible service
  • Provide excellent customer service and support to our customers
  • Meet and exceed customer satisfaction goals
Requirements
  • High school diploma or equivalent required
  • No experience required, but a strong customer service background is preferred
  • Ability to work in a fast-paced environment and meet deadlines
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
What We Offer
  • Competitive hourly rate and opportunity to earn monthly commissions
  • Comprehensive benefits package, including medical, dental, vision, and life insurance
  • 401(k) plan with company match and employee stock purchase plan
  • Paid vacation, holidays, and sick leave
  • Employee discounts and industry-leading training program
Why Northwest Exterminating?

We are a stable and growing company with a strong commitment to our customers and our community. We offer a fun and supportive work environment, competitive compensation and benefits, and opportunities for advancement. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career, we encourage you to apply for this exciting opportunity.



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