Customer Service Representative

4 weeks ago


North Clarendon, United States The Vermont Country Store Full time

We're seeking a Customer Service Representative to join our team at The Vermont Country Store. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our customers through phone calls, emails, and other communication channels.

About the Role

This is a fantastic opportunity to work with a unique and beloved company that offers a comprehensive assortment of high-quality, practical, and hard-to-find goods. As a Customer Service Representative, you will be the face of our company, and your excellent communication skills and product knowledge will make a significant impact on our customers' shopping experience.

Key Responsibilities
  • Answer customer phone calls to assist with placing orders from our catalog or online store
  • Answer customer questions about products and orders
  • Become knowledgeable about products offered by The Vermont Country Store
  • Build relationships and engage customers during phone calls
Requirements
  • Must be a Vermont resident
  • Must have an internet speed of at least 30mbps for remote work
  • Must be at least 16 years of age
  • Dependable, enthusiastic, and flexible team player
  • Ability to learn new computer applications
  • Ability to use a computer keyboard and mouse
  • Desire to work in a fast-paced environment
About Us

The Vermont Country Store is one of the most unique and beloved companies in America. Orton Family owned since 1946, the company offers a comprehensive assortment of high-quality, practical, and hard-to-find goods through its catalog, website, and two stores in Weston and Rockingham, Vermont. Despite the company's image as an old-fashioned country store, The Vermont Country Store is a champion of innovation in our marketing, our operations, and as an employer of choice.

What You'll Love About The Vermont Country Store
  • Flexible schedules
  • Potential for year-round employment
  • Free local bus service
  • Employee referral bonus
  • 40% employee discount
  • Fun seasonal activities and giveaways
  • Perks including Vermont Area Attractions discounts


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