Customer Service Representative
3 weeks ago
Job Title: Customer Service Representative
About the Role:
Western Pest Services is a leading provider of pest control solutions, and we are seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will play a critical role in ensuring that our customers receive exceptional service and support.
Key Responsibilities:
- Coordinate schedules and resolve customer issues and concerns
- Respond to service and sales inquiries and communicate with our field operations
- Provide proactive customer follow-up in a timely manner
- Deliver accurate service and sales information
- Maintain accurate records utilizing customer service software applications
Requirements:
- High school degree or equivalent
- Excellent phone etiquette and friendly, professional demeanor
- Strong organizational skills and ability to manage multiple priorities
- Knowledge of MS Office environment with Word, Excel, and Outlook proficiency
- Knowledge of customer service principles and best practices
What We Offer:
- Competitive compensation package
- Comprehensive benefits, including medical, dental, vision, and 401K
- Paid time off and award-winning company-paid training
- Opportunities for growth, development, and advancement
Western Pest Services is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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