Customer Service Representative
3 weeks ago
We're looking for some energetic, empathetic Vermonters with exceptional listening abilities to join our Customer Service team and help our customers find just what they're looking for and a few surprises too.
If that sounds like fun, you may be just the person we're looking for
Every Customer Service Representative receives on-the-job training
Location: 15 West Street, Rutland, VT
Current Customer Service Hours of Operation:
Monday - Saturday: 8:00am - 8:00pm
Sunday: 10:00am - 6:30pm
A Sampling of What You'll Do
- Answer customer phone calls to assist with placing orders from our catalog or online store
- Answer customer questions about products and orders
- Become knowledgeable about products offered by The Vermont Country Store
- Build relationships and engage customers during phone calls
- Must be a Vermont resident
- Must have an internet speed of at least 30mbps for remote work
- Must be at least 16 years of age
- Dependable, enthusiastic, and flexible team player
- Ability to learn new computer applications
- Ability to use a computer keyboard and mouse
- Desire to work in a fast-paced environment
- Flexible schedules
- Potential for year-round employment
- Temperature-controlled environment
- Vermont Area Attractions discounts
- $20,000 Holiday Season Giveaway
- Holiday Peak Cash Incentive Program
- Fun seasonal activities, food and giveaways
- Onsite fitness facilities
- 50% Employee Discount in-store and online
- Onsite wellness center providing free flu shots
- Free pass to The Bus
- Enhanced Referral Program
About Us
The Vermont Country Store is one of the most unique and beloved companies in America. Orton Family owned since 1946, the company offers a comprehensive assortment of high-quality, practical and hard-to-find goods through its catalog, website and two stores in Weston and Rockingham, Vermont. Despite the company's image as an old-fashioned country store, The Vermont Country Store is a champion of innovation in our marketing, our operations and as an employer of choice. For two years running, The Vermont Country Store has earned the #1 ranking in the Universal Service Provider category of Newsweek Magazine's Best Online Shops, placing ahead of Amazon, Walmart, Target and other industry leaders. Come join our high-performing team who collaborate, innovate, and deliver strong results. We're committed to seeking life-long learners, promoting from within and creating long-term opportunities for those who excel. We welcome you to apply even if you don't check all the boxes. We hope you'll consider joining us and see where a career with us can lead you.
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