Customer Service Liaison

3 days ago


Newtown, Pennsylvania, United States State Farm Insurance Full time
Job Title: Customer Relations Representative

At State Farm Insurance, we're seeking a highly skilled Customer Relations Representative to join our team. As a key member of our customer service team, you'll play a vital role in ensuring our customers receive exceptional service and support.

Key Responsibilities:
  • Assist customers with their insurance needs, providing personalized support and guidance.
  • Process policy changes, claims, and payments accurately and efficiently, ensuring seamless customer experiences.
  • Maintain customer records and update information as necessary, ensuring data accuracy and integrity.
  • Collaborate with team members to resolve customer complaints and concerns, providing professional and empathetic support.
  • Stay up-to-date on insurance policies, regulations, and industry trends, providing expert advice and guidance to customers.
  • Participate in ongoing training and development programs to enhance knowledge and skills, ensuring you remain at the forefront of industry best practices.

We're looking for a highly motivated and customer-focused individual who is passionate about delivering exceptional service and support. If you're a team player with excellent communication skills and a strong work ethic, we'd love to hear from you



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