Assistant Property Manager
4 weeks ago
The Assistant Property Manager plays a crucial role in the successful operation of our student housing apartment community. This position works collaboratively with the Property Manager to oversee day-to-day property management activities, ensuring a positive living and learning experience for residents.
Key Responsibilities- Manage delinquent accounts and review, code, and record invoicing and payments.
- Respond to resident inquiries and complaints in a courteous and professional manner.
- Assist with developing the annual property budget.
- Participate in recruitment, training, and coaching initiatives.
- Guide property tours and participate in leasing and marketing activities.
- Ensure the property meets budgetary requirements and expense targets.
- Assist with the monthly close process and end-of-month financial reporting.
- Provide support with rent collection and reporting initiatives for A/R activities.
- Promptly respond to inbound leasing calls and process leases.
- Participate in oversight of the maintenance team, ensure good curb appeal, and participate in quarterly inspections.
- Promptly and accurately apply fees to ledgers, assess fines for lease violations, and process evictions as needed.
- Uphold the mission and values of Campus Advantage to the highest level.
- Prioritize and delegate tasks using effective time management skills.
- Enjoy working collaboratively within a team environment.
- Possess effective time management and problem-solving skills.
- Ability to meet and uphold strong deadlines is a must in this role.
- Demonstrate above-average verbal and written communication skills.
- Be an effective leader who directs, supports, and encourages team members.
- Can effectively assess problems and implement innovative solutions.
- Strive to always deliver the highest standards of customer service and satisfaction.
- Possess exceptional conflict-resolution skills with the ability to remain calm under pressure.
- Possess a high level of organizational skills to ensure all aspects of the role are met.
- Bachelor's Degree in a related field is highly preferred.
- Minimum of 4 years of previous residential rental community experience.
- Strong computer literacy and advanced proficiency using MS Office software.
- Previous experience utilizing property management software is preferred.
- Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.
- Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
- Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
- Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
- Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
This position offers a competitive hourly rate, bonus eligibility, and opportunities for advancement and growth. Campus Advantage's benefits plan includes:
- Competitive and flexible medical, dental, and vision plans
- Competitive 401K match
- Health Savings Accounts (HSA) with generous company contribution
- Flexible Spending Accounts (FSA)
- Paid vacation time and holidays
- Paid parental leave
- Paid sick leave for all employees
- Summer Friday program for corporate positions
- MOJO monthly team events
- EAP and LifeCare program for employees and family members Paid volunteer time
- Voting leave
- Foundations peer cohort onboarding and mentoring program
- Leadership conferences and workshops
- And more
- Frequently required to stand
- Frequently required to walk
- Continually required to sit
- Continually required to utilize hand and finger dexterity
- Continually required to talk or hear
- Occasionally exposed to outside weather conditions
- While performing the duties of this job, the noise level in the work environment is usually moderate
- The employee must occasionally lift and/or move up to _25_ pounds
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