Customer Service Representative
1 month ago
We're seeking highly motivated and enthusiastic individuals to join our team as Billing Customer Support Representatives. As a key member of our Auto Service team, you will be responsible for providing exceptional customer service to policyholders regarding billing information and use of our services.
Your primary responsibilities will include:
- Providing general billing information and answering customer inquiries
- Processing endorsements and taking payments
- Processing payment plan changes and resolving customer issues
To succeed in this role, you will need to possess excellent communication and problem-solving skills, as well as the ability to work in a fast-paced, high-volume call center environment.
We offer a comprehensive training program to help you develop the skills and knowledge needed to excel in this role. As a Billing Customer Support Representative, you will have the opportunity to work with a talented team of professionals who are dedicated to providing exceptional customer service.
Key Qualifications:
- Experience providing outstanding customer service
- Effective communication and problem-solving skills
- Ability to work in a fast-paced, high-volume call center environment
- Willingness to learn and adapt to new situations
- Strong computer and multi-tasking skills
- Minimum of high school diploma or equivalent
Benefits:
As a valued member of our team, you will enjoy a comprehensive benefits package, including:
- Premier Medical, Dental, and Vision Insurance
- Paid Vacation, Sick, and Parental Leave
- 401(k) Plan
- Tuition Reimbursement
- Paid Training and Licensures
We are an equal opportunity employer and welcome applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all individuals.
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