Customer Service Supervisor
2 weeks ago
U.S. Venture is seeking a highly skilled Customer Service Supervisor to oversee and supervise a work group to meet department goals and deliver exceptional customer service. This role entails organizing and supervising the daily activities of the call center's operation, managing and directing the daily activities of Customer Service Specialists and leads, and acting as an information source and answering questions, assigning tasks, following up and giving instructions as needed.
Key Responsibilities- Manage and direct the daily activities of Customer Service Specialists and leads.
- Act as an information source and answer questions, assign tasks, follow up and give instructions as needed.
- Carry out performance measurement, monitoring, and evaluation to improve the proficiency & customers' expectations.
- Calculate call center performance and analyze reports.
- Prepare and develop schedules to control adequate staffing levels and support business needs.
- Manage special projects or handle specialty areas as assigned.
- Assist the Director in the managing of call flows and monitor the Contact Center Client for the proper paths & groups.
- Actively participate in Process Improvement.
- Actively engage and provide best in class service to our customers nationwide.
- Hire, train, evaluate and develop direct reports.
- Utilize problem solving skills to resolve customer questions and concerns.
- Work in a fast-paced environment.
- Knowledgeable in 30+ tire brands and under car parts.
- Partner with warehouse operations regarding product logistics.
- Use sound judgement when making decisions and thinking through various scenarios.
- Live our values of High Performance, Caring Relationships, Strategic Foresight, and Entrepreneurial Spirit.
- Find A Better Way by championing continuous improvement and quality control efforts to identify opportunities to innovate and improve efficiency, accuracy, and standardization.
- Continuously learn and develop self professionally.
- Support corporate efforts for safety, government compliance, and all other company policies & procedures.
- Perform other related duties as required and assigned.
- Must be at least 18 years of age with a HS Diploma/GED.
- 2 - 5 years of related customer service experience.
- An effective communicator who understands the importance of listening and being empathetic.
- Strong attention to detail and deadlines.
- Proficient use of multiple software programs such as Excel, PowerPoint, Word, and related order management systems.
- Utilize out of the box thinking to problem solve with customers under diverse situations.
- Ability to read and interpret data (customer, pricing, availability, etc.).
- Ability to work and grow in a fast-paced, high-volume call center environment.
-
Customer Service Representative
1 month ago
Newhall, Iowa, United States Government Employees Insurance Company Full timeBilling Customer Support RepresentativeWe're seeking highly motivated and enthusiastic individuals to join our team as Billing Customer Support Representatives. As a key member of our Auto Service team, you will be responsible for providing exceptional customer service to policyholders regarding billing information and use of our services.Your primary...
-
Customer Service Representative
1 month ago
Newhall, United States Ria Financial Full timeAbout Ria FinancialRia Financial is a leading provider of payment services, committed to delivering reliable and trustworthy experiences to our customers. With a global presence in 165 countries, we strive to be the most progressive and inclusive money transfer business in the world.Job SummaryWe are seeking a highly motivated and customer-focused individual...
-
Customer Service Representative
4 weeks ago
Newhall, United States Pirate Staffing Corp Full timeAnswer phone calls -Process Payroll -Telemarketing -Ability to multitask -Help employees find the right job opportunities -Maintaining a positive attitude -Answering to clients -Invoices -Scanning work tickets Customer Service Representative, Customer Service, Representative, Retail, Staffing
-
Day Program Supervisor
1 week ago
Newhall, United States Redwood Family Care Network Full timeJob Title: Day Program Supervisor - ValenciaWe are seeking a highly skilled and compassionate Day Program Supervisor to join our team at Redwood Family Care Network in Valencia, CA. As a Day Program Supervisor, you will be responsible for supervising staff, leadership, staff development, training, performance improvement, implementation, and management of...
-
Day Program Supervisor-Valencia
2 weeks ago
Newhall, United States Redwood Family Care Network Full timeDay Program Supervisor -Valencia $500 SIGN-ON BONUSJob Title: Day Program Supervisor-ValenciaHourly Rate: $22.00Shifts Needed: 8AM - 4PMJob Status: Full-TimeWork Locations: Valencia, CA Redwood Family Care Network is an innovative leader in delivering person-centered home and community-based services to individuals with intellectual and developmental...
-
Billing Customer Support Representative
1 month ago
Newhall, United States Government Employees Insurance Company Full timeBilling Customer Support Representative - North Liberty, IAWe're looking for highly motivated and enthusiastic individuals in our North Liberty, IA office to join our Auto Service team! As a Billing Customer Support Representative, you will receive telephone calls from current policyholders regarding billing information or use of the internet....
-
Retail Sales Associate
1 month ago
Newhall, United States Camping World Holdings, Inc. Full timeAbout the Role:Camping World Holdings, Inc. is seeking a highly skilled and customer-focused Retail Sales Associate to join our team. As a Retail Sales Associate, you will be responsible for delivering exceptional customer service and ensuring that every customer receives a personalized and memorable experience.Key Responsibilities:Provide top-notch customer...
-
Food Service Associate
1 week ago
Newhall, United States Compass Group Careers Full timeJob SummaryWe are seeking a skilled and enthusiastic Food Service Associate to join our team at Compass Group Careers. As a Food Service Associate, you will be responsible for providing exceptional customer service and ensuring the highest quality food and beverage experience for our guests.Key Responsibilities:Prepare and serve food and beverages in...
-
Automotive Service Technician
1 month ago
Newhall, Iowa, United States Van Horn Automotive Group Inc Full timeJob SummaryVan Horn Automotive Group Inc is seeking a skilled Automotive Service Technician to join our team. As a key member of our service department, you will work alongside experienced technicians in a fast-paced environment and have opportunities to grow your skills.Shift hours: Monday - Friday 8:00 AM - 5:00 PM, One Saturday a Month 8:00 AM - 12:00...
-
Supply Chain Utility Clerk
1 week ago
Newhall, United States Crissair Full timeCrissair, Inc. is looking for an Supply Chain Utility Clerk with previous warehouse experience to join our warehouse team Since its founding in 1954, Crissair, Inc. has manufactured quality precision components for nearly every airframe manufacturer and major subcontractor in the industry - both for military and commercial aircraft Crissair's primary...
-
Speech and Language Therapist
1 week ago
Newhall, United States Compass Center, Inc. Full timeJob OpportunityWe are seeking a compassionate and skilled Speech and Language Pathologist to join our team at Compass Center, Inc. Our agency provides multidisciplinary pediatric therapy services, and we value expertise, compassion, and a supportive team environment.This role involves providing in-home therapy to children under the age of 3, with flexibility...
-
Speech and Language Therapist
2 weeks ago
Newhall, United States Compass Center, Inc. Full timeJob OpportunityWe are seeking a skilled Speech and Language Pathologist to join our team at Compass Center, Inc. Our multidisciplinary pediatric therapy agency is dedicated to providing exceptional services to families with special needs children.Key Responsibilities:Provide one-on-one therapy sessions with children and their families to address...
-
Certified Nursing Assistant
1 week ago
Newhall, Iowa, United States Newhall Avenue Full timeNewhall Avenue - A Compassionate Caregiver OpportunityWe are seeking a dedicated and compassionate Certified Nurse Assistant (CNA) to join our team at Newhall Avenue - Santa Clarita Post-Acute, a 99-bed facility in Newhall. Our team of healthcare professionals is committed to providing exceptional care and support to our residents, and we are looking for a...
-
Sales Associate for Dairy Products
3 weeks ago
Newhall, Iowa, United States NovaTech Solutions Full timeKey ResponsibilitiesWe are seeking a highly motivated and customer-focused individual to join our team as a Sales Associate for Dairy Products. As a key member of our sales team, you will be responsible for providing exceptional customer service and ensuring that our dairy products are presented and sold in a way that meets our high standards.Key...
-
Occupational Therapist
3 weeks ago
Newhall, Iowa, United States Amergis Full timeAbout the RoleWe are seeking a skilled Occupational Therapist to join our team at Amergis. As an Occupational Therapist, you will play a vital role in helping patients regain their independence and improve their quality of life.Key ResponsibilitiesConduct thorough client evaluations to identify rehabilitation needs and develop personalized plans of...
-
Delivery Associate
5 days ago
Newhall, Iowa, United States Round Table Pizza Full timeWe are seeking a motivated and enthusiastic team member to join our Round Table Pizza team as a Delivery Driver. As a key member of our crew, you will be responsible for delivering pizzas and other products to our customers in a timely and professional manner.Key Responsibilities:Deliver pizzas and other products to customers in a safe and efficient...
-
Pizza Delivery Associate
2 weeks ago
Newhall, Iowa, United States Round Table Pizza Full timeJoin Our Team at Round Table PizzaWe are seeking a smiling and energetic team member to join our crew at Round Table Pizza Lyons Avenue. As a key member of our team, you will be responsible for delivering pizzas and other products to customers in a timely and efficient manner.Key Responsibilities:Deliver pizzas and other products to customers in a timely and...
-
Branch Operations Coordinator Newhall Plaza
3 weeks ago
Newhall, Iowa, United States Quality Talent Group Full timeJob DescriptionWe are seeking a highly skilled Branch Operations Coordinator to join our National Branch Network team in Consumer, Small & Business Banking. As a key member of our team, you will play a critical role in supporting customer experience, operational activities, and risk management.Key Responsibilities:Support customer experience by accurately...
-
Branch Operations Coordinator Newhall Plaza
3 weeks ago
Newhall, Iowa, United States Quality Talent Group Full timeAbout This RoleWe are seeking a highly skilled Branch Operations Coordinator to join our National Branch Network team in Consumer, Small & Business Banking. As a key member of our team, you will play a critical role in supporting customer experience and operational activities.Key ResponsibilitiesSupport customer experience by accurately processing and...
-
Deli Food Specialist
2 weeks ago
Newhall, United States Vons Full timeDelight Our Customers with Delicious FoodAs a Deli Associate at Vons, you will be responsible for preparing a wide variety of delicious food items that will keep our customers returning to the store time and time again. Your exceptional customer service skills and knowledge of deli meats, cheeses, salads, sandwiches, dips, and gourmet and hot case food items...