IT Support Specialist
2 weeks ago
We are seeking a highly skilled IT Support Specialist to join our team at B&L PC SOLUTIONS INC. The ideal candidate will have experience in the MSP industry and a strong proficiency in Windows and macOS operating systems.
Key Responsibilities- Provide advanced technical support to clients via phone, email, and remote assistance tools.
- Diagnose and resolve complex hardware and software issues, including network connectivity, server, and workstation problems.
- Perform proactive maintenance and monitoring of client systems to prevent potential issues.
- Collaborate with Level 1 support technicians to escalate and manage tickets effectively.
- Assist in the planning and execution of IT projects, including migrations, upgrades, and installations.
- Document and maintain accurate records of client configurations, issues, and resolutions.
- Conduct regular client meetings to discuss IT strategy, recommendations, and performance metrics.
- Stay updated on industry trends, technologies, and best practices to provide innovative solutions.
- Minimum of 3 years of experience in IT support, with at least 3 years in an MSP environment.
- Strong proficiency in Windows and macOS operating systems.
- In-depth knowledge of networking protocols, configurations, and troubleshooting (TCP/IP, DNS, DHCP, VLANs, etc.).
- Experience with virtualization platforms (VMware, Hyper-V) and cloud services (Azure, AWS, GCP).
- Proficient in Microsoft Office 365 and associated applications.
- Familiarity with remote monitoring and management (RMM) tools and professional services automation (PSA) platforms.
- Certifications such as CompTIA A+, Network+, and Microsoft certifications are a plus.
- Competitive salary and performance-based bonuses.
- Health insurance provided.
- Retirement savings plan with employer matching.
- Professional development and certification reimbursement program.
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IT Support Specialist
2 months ago
Hauppauge, New York, United States Flexible IT Full timeJob Summary:Flexible Systems is seeking a skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical assistance to our clients, resolving IT support requests, and ensuring the smooth operation of our clients' computer systems.Key Responsibilities:Technical Support: Provide technical assistance...
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IT Support Specialist
1 month ago
Hauppauge, New York, United States Flexible IT Full timeJob OverviewWe are seeking a skilled IT Support Specialist to join our team at Flexible IT. As a key member of our help desk, you will be responsible for providing top-notch technical support to our clients, ensuring their IT systems are running smoothly and efficiently.Key ResponsibilitiesConfigure and support on-premises hardware and softwareConfigure and...
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IT Support Specialist
1 week ago
Hauppauge, New York, United States Flexible IT Full timeWhy Flexible IT?We believe that our success is tied to the growth and fulfillment of our team members. As an IT Support Specialist, you'll have opportunities to develop your technical skills and a clear career path for professional growth.Career Growth OpportunitiesWe're committed to nurturing your potential, fostering your passions, and helping you build a...
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IT Support Specialist
5 days ago
Hauppauge, New York, United States Flexible IT Full timeAt Flexible IT, we're dedicated to helping our clients succeed through innovative technology solutions.As an IT Help Desk professional, you'll play a vital role in delivering exceptional support and ensuring our clients' technical needs are met.Key Responsibilities:Configure and support on-premises hardware and softwareConfigure and support cloud-based...
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IT Support Specialist
4 weeks ago
Hauppauge, New York, United States Flexible IT Full timeWe are seeking a skilled IT Help Desk Technician to join our team at Flexible Systems, the largest MSP in Long Island, NY. As a key member of our team, you will be responsible for providing top-notch technical support to our clients, ensuring their IT systems run smoothly and efficiently.About the Role:This is a full-time, permanent position that requires...
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IT Support Specialist
2 weeks ago
Hauppauge, New York, United States Flexible IT Full timeJob OverviewFlexible IT is a leading Microsoft Gold Certified managed services provider in Long Island, driven by a team of skilled individuals who understand technology's vital role in business.Job ResponsibilitiesConfigure and support on-premises hardware and softwareConfigure and support cloud-based hardware and softwareAnswer clients' technical...
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IT Support Specialist
4 weeks ago
Hauppauge, New York, United States Flexible IT Full timeFlexible IT is a leading Microsoft Gold Certified managed services provider in Long Island. Our company is driven by a team of skilled individuals who understand technology's vital role in business. As an IT Help Desk professional, you'll have the opportunity to develop your technical skills and advance your career in a fast-paced environment. Our team is...
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IT Implementation Specialist
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IT Implementation Specialist
5 days ago
Hauppauge, New York, United States Flexible IT Full timeAt Flexible IT, we believe that our success is tied to the growth and fulfillment of the people who work here.As an IT Implementation Specialist, you'll have plenty of opportunities to develop your technical skills and a clear career path for professional growth.Career Growth OpportunitiesWe are committed to nurturing your potential, fostering your passions,...
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Education Support Specialist
4 days ago
Hauppauge, New York, United States Custom Computer Specialists Full timeEducation Support SpecialistWe are seeking a highly motivated and customer-focused Education Support Specialist to join our Application Services team at Custom Computer Specialists. As an Education Support Specialist, you will play a critical role in delivering high-quality service and customer support to our Infinite Campus clients.Key...
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Support Specialist
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Senior Technical Support Specialist
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Hauppauge, New York, United States ULC Technologies Full timeJob SummaryThe Senior Technical Support Specialist is responsible for delivering IT services to end users in accordance with service level targets for incidents and request fulfillment for their respective geographical zone.The Senior Technical Support Specialist provides excellent customer service skills to all end users with the goal to resolve incidents...
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Community Support Specialist
1 week ago
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Community Support Specialist
3 weeks ago
Hauppauge, New York, United States Family Residences and Essential Enterprises, Inc. Full timeJob Title: Community Support SpecialistFamily Residences and Essential Enterprises, Inc. is seeking a highly motivated and compassionate Community Support Specialist to join our team. As a Community Support Specialist, you will play a vital role in providing training in independent living skills, including how to be responsible tenants and maintain...
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Education Support Specialist
2 weeks ago
Hauppauge, New York, United States Custom Computer Specialists Full timeEducation Support AnalystWe are seeking a highly motivated and technically savvy individual to join our Application Services team as an Education Support Analyst.Key Responsibilities:Provide first-level customer support for Infinite Campus software via phone and web support.Rapidly resolve client issues and deliver superior customer satisfaction.Act as the...
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Senior Technical Support Specialist
5 days ago
Hauppauge, New York, United States SPX Full timeJob SummaryThe Senior Technical Support Specialist is responsible for delivering IT services to end users in accordance with service level targets for incidents and request fulfillment for their respective geographical zone.This role requires a subject matter expert in the support of end user hardware, software, peripherals, copiers, scanners, video...
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Education Support Specialist
2 weeks ago
Hauppauge, New York, United States Custom Computer Specialists Full timeEducation Support Analyst Job DescriptionWe are seeking a highly motivated and technically savvy Education Support Analyst to join our Application Services team at Custom Computer Specialists, Inc.Overview:The Education Support Analyst plays a critical role in delivering high-quality service and customer support to our Infinite Campus clients. Primary...
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Accounting Support Specialist
1 week ago
Hauppauge, New York, United States Schultheis & Panettieri LLP Full timeJob Title: Accounting Support SpecialistJob Summary:We are seeking a detail-oriented and organized Accounting Support Specialist to join our audit department. The ideal candidate will be a professional with excellent written and verbal communication skills, and the ability to work independently and think autonomously.Responsibilities:Provide administrative...
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Technology Support Specialist
1 month ago
Hauppauge, New York, United States Upward Health Full timeJob OverviewThe Technology Support Specialist is a key member of the Upward Health Technology Department, responsible for providing exceptional technical support to end-users. This role requires a strong understanding of Microsoft and Android platforms, as well as excellent communication and problem-solving skills.ResponsibilitiesProvide technical support to...
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Hardware Services Specialist
5 days ago
Hauppauge, New York, United States Flexible IT Full timeUnlock Your Potential with Flexible ITAt Flexible IT, we're passionate about empowering our team members to grow and thrive in their careers. As a Hardware Services Technician, you'll have the opportunity to develop your technical skills and take on new challenges in a dynamic and supportive environment.Career Growth OpportunitiesWe're committed to helping...