Customer Relations Specialist

4 days ago


CastletonOnHudson NY USA, United States Orkin Full time
Job Title: Customer Relations Specialist

We are seeking a highly skilled and motivated Customer Relations Specialist to join our team at Orkin. As a Customer Relations Specialist, you will be responsible for providing exceptional customer service and support to our clients, ensuring that their needs are met and exceeded.

Key Responsibilities:
  • Provide timely and effective responses to customer inquiries and concerns
  • Resolve customer complaints and issues in a professional and courteous manner
  • Collaborate with internal teams to ensure seamless customer service and support
  • Develop and maintain strong relationships with customers to drive loyalty and retention
  • Stay up-to-date with industry trends and best practices to continuously improve customer service and support
Requirements:
  • High school diploma or equivalent required
  • Previous customer service experience preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Basic computer skills and proficiency in Microsoft Office
What We Offer:
  • Competitive hourly rate of $18.00 to $20.00
  • Comprehensive benefits package including medical, dental, and vision coverage
  • 401(k) plan with company match and employee stock purchase plan
  • Paid vacation, holidays, and sick leave
  • Employee discounts and tuition reimbursement
Why Join Orkin?

Orkin is a global residential and business service provider with a reputation for delivering exceptional customer service and support. We are committed to providing a positive and inclusive work environment that values diversity, equity, and inclusion. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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