Cafe Sales Coordinator

2 days ago

Atlanta, Georgia, United States Hard Rock Cafe Full time
Job Title: Cafe Sales Assistant

Job Summary:

We are seeking a highly organized and detail-oriented Cafe Sales Assistant to join our team at Hard Rock Cafe. The successful candidate will be responsible for providing administrative support to the Director of Sales and Marketing, as well as assisting with sales and catering activities.

Key Responsibilities:
  • Answer sales phone lines and respond to customer inquiries in a timely and professional manner.
  • Take messages, handle customer requests, and forward leads/inquiries to the Sales Lead Coordinator.
  • Perform daily office duties, including filing, faxing, copying, and creating files.
  • Ensure that all sales and catering activities are coordinated and executed smoothly.
  • Assist with scheduling appointments and meetings for the Director of Sales and Marketing.
  • Generate reports and maintain accurate records of sales and catering activities.
  • Develop and maintain productive working relationships with internal and external customers.
  • Provide exceptional customer service and respond to customer requests in a timely and professional manner.
Requirements:
  • High school diploma or equivalent experience and training, college degree preferred.
  • Two years' experience in the hospitality industry or a catering/sales field, luxury hotel experience preferred.
  • Strong communication and listening skills, including strong reading and writing ability.
  • Ability to prioritize and work on several projects simultaneously.
  • Ability to comprehend and use technical or professional language, either written or spoken, to communicate complex ideas.
  • Fluency in English, additional languages preferred.
Working Conditions:

The successful candidate will be required to work evenings, weekends, and holidays as needed.

Ability to move throughout the business (standing, walking, kneeling, bending) for extended periods of time.

Ability to sit for extended periods of time.

Ability to make repeating movements of the arms, hands, and wrists.

Ability to express or exchange ideas verbally and perceive sound by ear.

Ability to obtain impressions through the eyes.

Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders.

Ability to occasionally move objects (lift, push, pull, balance, carry) up to 10 pounds/5 kilograms.

Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment.

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