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Parts Sales Associate

2 months ago

Somerset, Pennsylvania, United States Anderson Equipment Company Full time
Job Summary

We are seeking a highly skilled and detail-oriented Parts Sales Associate to join our team at Anderson Equipment Company. As a key member of our sales team, you will be responsible for the efficient handling and control of our parts function.

Key Responsibilities
  • Develop and maintain a thorough understanding of our product line and the equipment's parts requirements.
  • Assist customers in solving parts problems, complete parts order forms, and fill customer orders from stock.
  • Recommend and sell related items as a service and as requested by customers.
  • Understand what components must be sold together to completely satisfy customer needs and maximize our revenues.
  • Ensure parts are efficiently delivered to customers as necessary.
  • Handle customer complaints in a professional and friendly manner.
  • Maintain parts records, literature, lists, bin tickets, and price sheets for inventory.
Requirements
  • High school diploma or GED.
  • Minimum one year experience in parts distribution and clerical work.
  • Customer service experience is a plus.
  • Must be capable of and willing to promote sale of parts to customers.
  • Ability to solve problems, yet use appropriate discretion in referring situations to other employees.
  • Basic math skills, mechanical aptitude, and computer database knowledge required.