Parts Sales Specialist

1 week ago


Somerset, Pennsylvania, United States Riggs Industries Full time

Job Title: Parts Sales Specialist

Job Summary:

Riggs Industries is seeking a skilled Parts Sales Specialist to join our team. As a Parts Sales Specialist, you will be responsible for selling replacement parts and providing post-delivery customer service.

Key Responsibilities:

  • Sell stock replacement parts, manufactured replacement parts, and aftermarket equipment.
  • Read blueprints and perform takeoffs and estimating.
  • Develop quotes for repair work.
  • Have strong mechanical aptitude and familiarity with Riggs Industries products.
  • Have strong computer skills and familiarity with MS Office.
  • Have excellent phone and customer service skills.
  • Read catalogs or computer displays to determine replacement part stock numbers and prices.
  • Determine replacement parts required based on inspections of old parts, drawings, work orders, customer requests, or customers' descriptions of malfunctions.
  • Receive and fill telephone orders for parts.
  • Fill customer orders from stock.
  • Prepare sales slips or sales contracts.
  • Receive payment or obtain credit authorization.
  • Take inventory of stock.
  • Advise customers on substituting or modifying parts when identical replacements are unavailable.
  • Examine returned parts for defects and defective exchange parts or refund money.
  • Observe and comply with all provisions of the ISO 9001 QMS.
  • Observe and comply with all safety rules, including the use of PPE.

Requirements:

  • High school diploma and one year's related experience and/or training; or equivalent combination of education and experience.

Benefits:

  • Excellent health insurance plans are available for employees and their families.
  • 401-K retirement plan with a 6% match.
  • Affordable dental and vision insurance.
  • Company-paid life insurance.
  • Company-paid short and long-term disability insurance.
  • Competitive paid time off program.


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