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Parts Sales Representative
1 month ago
Riggs Industries Inc is seeking a skilled Parts Sales Representative to join our team. As a key member of our sales team, you will be responsible for selling replacement parts and providing exceptional customer service.
Key Responsibilities:- Sell stock replacement parts, manufactured replacement parts, and aftermarket equipment
- Read blueprints and perform takeoffs and estimating
- Develop quotes for repair work
- Utilize strong mechanical aptitude and familiarity with our products
- Develop strong computer skills and familiarity with MS Office
- Provide excellent phone and customer service skills
- Read catalogs and computer displays to determine replacement part stock numbers and prices
- Determine replacement parts required based on inspections of old parts, drawings, work orders, customer requests, or customers' descriptions of malfunctions
- Receive and fill telephone orders for parts
- Fulfill customer orders from stock
- Prepare sales slips or sales contracts
- Receive payment or obtain credit authorization
- Take inventory of stock
- Advise customers on substituting or modifying parts when identical replacements are unavailable
- Examine returned parts for defects and defective exchange parts or refund money
- Observe and comply with all provisions of the ISO 9001 QMS and safety rules, including the use of PPE
- High school diploma and one year's related experience and/or training; or equivalent combination of education and experience
- Excellent health insurance plans for employees and their families
- 401-K retirement plan with a 6% match
- Affordable dental and vision insurance
- Company-paid life insurance
- Company-paid short and long-term disability insurance
- Competitive paid time off program