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Program Support Specialist

2 months ago

Sacramento, California, United States SAFETY CENTER INC. Full time
Job Overview

Join Our Mission at Safety Center Inc.

Safety Center Inc. is a non-profit organization dedicated to enhancing community well-being through effective safety initiatives. Our goal is to minimize injuries and promote health by empowering individuals to make informed, life-saving choices.

OUR PROGRAMS INCLUDE:

  • Instilling safety principles in youth.
  • Encouraging responsible decision-making among adolescents.
  • Developing safe riding practices for motorcyclists.
  • Fostering a culture of safety awareness in professional environments.
  • Facilitating positive behavioral changes through substance abuse programs.

OUR CORE VALUES:

  • SAFETY: We prioritize safety in all our endeavors.
  • EMPOWERMENT: We enable individuals to make impactful, life-saving choices.
  • INNOVATION: We embrace unique and creative solutions.
  • ETHICS: We uphold ethical standards in all relationships.

Key Responsibilities:

  • Maintain comprehensive records of departmental transactions and activities.
  • Assess client needs, enroll them in suitable programs, and manage payment processes.
  • Establish client program schedules and prepare necessary documentation.
  • Monitor client participation and issue completion certificates, or notify relevant authorities as needed.
  • Provide accurate information in response to inquiries regarding programs to enhance customer satisfaction.
  • Exhibit professionalism and empathy in challenging customer interactions.
  • Perform additional tasks as required to support clients and the organization.
  • Consistent and reliable attendance is essential.
  • Collaborate effectively with team members.

Qualifications:

  • Bilingual proficiency (Russian or Spanish) is highly preferred.
  • Dependable and consistent attendance.
  • Familiarity with internet applications, including video conferencing tools.
  • Proficient in using standard office equipment such as computers, printers, and telecommunication devices.

Employee Benefits:

  • 401(k) retirement plan.
  • Dental and Vision coverage.
  • Employee assistance programs.
  • Flexible spending accounts.
  • Health insurance options.
  • AFLAC coverage.

Compensation: $20.00 per hour