Automotive Service Consultant
1 week ago
Automotive Service Consultant
Hayes Chrysler Dodge Jeep RAM of Gainesville is seeking a skilled Automotive Service Consultant to enhance our team.
We prioritize your professional development and offer a range of attractive compensation and benefits, including:
- Competitive weekly earnings
- Comprehensive Medical, Dental, Vision & Life insurance options
- 401(k) plan with employer contributions
- Paid time off – 1 week after 1 year / 2 weeks after 3 years / 3 weeks after 5 years
- 6 paid holidays annually
- Rotational Saturday shifts
- Company-sponsored training programs
- Modern, clean, and safe work environment
- Family-owned business culture
Key Responsibilities:
- Welcome customers in a timely manner.
- Gather customer and vehicle details effectively.
- Accurately document all vehicle issues as reported by the customer.
- Assess and suggest necessary maintenance based on vehicle age, mileage, and service history.
- Prepare a thorough and precise cost estimate for labor and parts.
- Conduct a comprehensive walk-around inspection of each vehicle.
- Maintain regular communication with customers.
- Track the status of each vehicle throughout the service process.
- Ensure that the final invoice matches the work completed on the repair order.
- Clarify all completed services and charges to customers.
Qualifications:
- Demonstrated history of achieving high Customer Satisfaction ratings.
- Previous experience as a Service Consultant, Assistant Lane Manager, or similar role.
- High energy and enthusiasm.
- Commitment to a long-term career with a growing organization.
- Integrity and professionalism.
- Experience with Reynolds and Reynolds software is advantageous.
- Proficient in using tablet-based systems for service write-ups.
- Valid driver's license required.
- Team-oriented, adaptable, and dedicated to delivering exceptional customer service.
Join us in advancing your career.
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