Technical Support Specialist I

2 weeks ago


Raleigh, North Carolina, United States North Carolina Jobs Full time
Job Summary

We are seeking a highly skilled Technical Support Specialist I to join our team at North Carolina Jobs. This is a full-time, exempt position that requires a strong background in technical support and excellent communication skills.

Key Responsibilities
  • Provide technical support to employees and customers via phone, email, and in-person
  • Troubleshoot and resolve technical issues with hardware, software, and network systems
  • Collaborate with internal teams to resolve complex technical issues
  • Develop and maintain technical documentation and knowledge base
  • Stay up-to-date with the latest technology trends and advancements
Requirements
  • Bachelor's degree in Computer Science, Information Technology, or related field
  • Minimum 2 years of experience in technical support or related field
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
Benefits

This position offers a competitive salary and a comprehensive benefits package, including medical, dental, and vision insurance, as well as paid time off and holidays.

How to Apply

If you are a motivated and detail-oriented individual with a passion for technical support, please submit your application, including your resume and cover letter, to [insert contact information].



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