Technical Support Specialist I
2 weeks ago
We are seeking a highly skilled Technical Support Specialist I to join our team at North Carolina Jobs. This is a full-time, exempt position that requires a strong background in technical support and excellent communication skills.
Key Responsibilities- Provide technical support to employees and customers via phone, email, and in-person
- Troubleshoot and resolve technical issues with hardware, software, and network systems
- Collaborate with internal teams to resolve complex technical issues
- Develop and maintain technical documentation and knowledge base
- Stay up-to-date with the latest technology trends and advancements
- Bachelor's degree in Computer Science, Information Technology, or related field
- Minimum 2 years of experience in technical support or related field
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
This position offers a competitive salary and a comprehensive benefits package, including medical, dental, and vision insurance, as well as paid time off and holidays.
How to ApplyIf you are a motivated and detail-oriented individual with a passion for technical support, please submit your application, including your resume and cover letter, to [insert contact information].
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