IT Support Technician

2 weeks ago


California, United States Colony Group Full time

Company Overview

We recommend providing specific details about the organization here.

Position Overview

This is a part-time remote opportunity with Colony Group, Inc. The Computer Support Specialist will play a crucial role in delivering technical support and assistance to the staff, addressing challenges related to computer systems, hardware, and software, while ensuring the efficient functioning of IT resources and services.

Key Responsibilities

  • Diagnosing and resolving hardware, software, and network-related issues
  • Possessing a solid understanding of computer systems, mobile devices, and various technology products
  • Exhibiting exceptional communication and customer service abilities
  • Demonstrating the capability to work autonomously and manage tasks effectively
  • Experience in help desk support and familiarity with ticketing systems
  • Relevant certifications such as CompTIA A+, Microsoft Certified IT Professional (MCITP), or equivalent are advantageous


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