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Regional Service Operations Leader

2 months ago

Cincinnati, Ohio, United States Trane Full time
{"title": "Regional Service Operations Leader", "content": "Job Summary

Trane Technologies is seeking a Regional Service Operations Leader to lead a team of service managers in the Great Lakes Region of our commercial HVAC business. This role will be responsible for providing leadership for all Service activities across IN, OH, and MI, working with key stakeholders to incorporate industry leading benchmarks and best practices to support the growth of the region and provide a top-notch customer experience.

Responsibilities
  • Responsible for the service revenue stream, providing leadership for all Service activities with internal and external customers
  • Accountable for the region's service strategy and achievement of specific budget objectives
  • Collaborating with sales leaders and account managers to drive growth
  • Interfacing with customers to understand their desired outcomes
  • Incumbent must excel at hiring, developing, training, coaching, leading and motivating a diverse workforce for optimal results
  • Ensure environmental, health and safety compliance within service team
Qualifications
  • Bachelor's degree or equivalent combination of education and experience
  • Minimum of 5+ years' experience in service leadership, preferably in a technical HVAC environment
  • Strong customer skills and proven experience with building and maintaining relationships
  • Demonstrated experience in building a strategy and operationalizing to deliver strong set of results
  • Highly organized with a high attention to detail
  • Ability to effectively collaborate across functions within the region
What We Offer
  • Competitive compensation and comprehensive benefits and programs
  • Opportunity to work with a leading company in the HVAC industry
  • Chance to lead a team of service managers and drive growth in the region
", "lang_code": "en-US"}