Restaurant Operations Manager
2 weeks ago
Overview:
The Abby's Pizza Restaurant Operations Manager plays a pivotal role in driving the success of our restaurants. This senior-level position is responsible for overseeing daily operations, ensuring exceptional customer service, and maintaining high-quality food standards.
Estimated Salary:$65,000-$85,000 per year
Responsibilities:
- Assist in the management and direction of daily restaurant operations
- Maintain quality food standards and excellent customer service
- Supervise restaurant personnel and perform administrative functions as needed
- Monitor staffing levels compared to sales volume to ensure prompt, efficient, and courteous customer contact
- Circulate throughout the restaurant during peak meal periods to monitor product and service quality
- Identify and enhance a loyal customer base, reporting competitors' strengths and weaknesses
- Implement new menus, menu ideas, and promotional programs effectively
- Manage controllable costs, including foods, beverages, labor, supplies, repairs, and maintenance
- Train hourly staff, recommend promotions, discipline, and terminations, and interview/select hourly employees
- Stimulate positive employee morale and minimize staff turnover through effective communication, motivation, and counseling techniques
Benefits:
- 401k plan with company match
- Medical, dental, and vision insurance
- Reduced-cost employee meals
- Paid sick leave and vacation time
- Bonus program for outstanding performance
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