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Claims Assistant

2 months ago

Bedford, New Hampshire, United States Concord Group Insurance Full time
Job Summary

We are seeking a highly organized and detail-oriented Claims Assistant to join our team at Concord Group Insurance. As a Claims Assistant, you will play a critical role in assisting the Claims Department with the processing and servicing of policyholder claims.

Key Responsibilities
  • Provide exceptional customer service and manage the intake of new claims
  • Manage a high volume of incoming calls and respond to customer inquiries
  • Scan and index claim file documentation to ensure accurate and timely processing
  • Work effectively in a fast-paced environment and multitask with ease
  • Develop a strong understanding of basic insurance fundamentals and principles
  • Perform other related duties as assigned by the supervisor
Requirements
  • High school diploma or equivalent required
  • Strong general clerical skills and attention to detail
  • Professional telephone manner and excellent interpersonal skills
  • Ability to work effectively in a team environment and prioritize tasks
  • Proficient in Microsoft Excel and other PC-based software
  • Accuracy in spelling and grammar and ability to learn quickly
  • Experience working in a paperless environment is a plus
Benefits

Concord Group Insurance offers a comprehensive total compensation package, including medical, vision, dental, life, and disability insurance. We also offer a generous Paid Time Off Program and a competitive 401(k) plan with company match.

As a leading regional provider of property and casualty insurance, Concord Group Insurance is committed to helping protect the families and small businesses that enable our communities to thrive. Our positive work environment, competitive benefits, and rapid growth make us a great place to build your career.

We are an Equal Opportunity Employer and participate in E-Verify.