Insurance Customer Service Specialist

20 hours ago


Bedford, New Hampshire, United States Boufford Insurance Agency Full time
Customer Service Representative Job Description

We're seeking a highly organized and motivated Customer Service Representative to join our team at Boufford Insurance Agency.

Key Responsibilities:

  • Manage client communications and nurture key relationships.
  • Keep track of all necessary documentation, paying close attention to policy changes, important deadlines, and legal regulations.
  • Help customers understand their coverage and assist them with claims as needed.
  • Ensure all relevant data is properly tracked in our secured systems.

Qualifications:

  • 2 years experience as a commercial lines insurance customer service representative preferred.
  • Property and Casualty Licensed required or be willing to be licensed within 3 months.
  • Must be able to work in office.
  • Insurance experience as an insurance agent or other position is preferred but we will provide training as needed for the right fit and skillset.
  • Applicants must have basic computer skills and be able to use Microsoft Office Suite (Word, Excel, PowerPoint, etc.).
  • Follow up skill, written and verbal communication skills and problem-solving skills are a must in this role.
  • Applicants must have an active insurance license in their state or be willing to get licensed in 90 days.
  • Candidates should have an Associates or Bachelor's degree, but all candidates with insurance industry experience will be considered.

About the Role:

This is a chance to build on your experience, with plenty of room for growth. If you're looking to take on an important account management role during this period of high-growth as we attain new business, we'll provide the training you need to succeed in this position.

What We Offer:

We provide a supportive and dynamic work environment, opportunities for professional growth and development, and a competitive compensation package.



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