Insurance Customer Service Specialist
20 hours ago
We're seeking a highly organized and motivated Customer Service Representative to join our team at Boufford Insurance Agency.
Key Responsibilities:
- Manage client communications and nurture key relationships.
- Keep track of all necessary documentation, paying close attention to policy changes, important deadlines, and legal regulations.
- Help customers understand their coverage and assist them with claims as needed.
- Ensure all relevant data is properly tracked in our secured systems.
Qualifications:
- 2 years experience as a commercial lines insurance customer service representative preferred.
- Property and Casualty Licensed required or be willing to be licensed within 3 months.
- Must be able to work in office.
- Insurance experience as an insurance agent or other position is preferred but we will provide training as needed for the right fit and skillset.
- Applicants must have basic computer skills and be able to use Microsoft Office Suite (Word, Excel, PowerPoint, etc.).
- Follow up skill, written and verbal communication skills and problem-solving skills are a must in this role.
- Applicants must have an active insurance license in their state or be willing to get licensed in 90 days.
- Candidates should have an Associates or Bachelor's degree, but all candidates with insurance industry experience will be considered.
About the Role:
This is a chance to build on your experience, with plenty of room for growth. If you're looking to take on an important account management role during this period of high-growth as we attain new business, we'll provide the training you need to succeed in this position.
What We Offer:
We provide a supportive and dynamic work environment, opportunities for professional growth and development, and a competitive compensation package.
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