Customer Service and Security Liaison

3 weeks ago


Philadelphia, Pennsylvania, United States OPS Security Group Full time
Why Work for OPS Security Group?

At OPS Security Group, we believe in treating our employees with dignity and respect. We strive to create a supportive work environment that fosters growth and development. Our mission is to lead the way in caring for, compensating, and offering careers to our people, who in turn provide unparalleled professional services to our clients.

Job Responsibilities

The Operations Center Representative will serve as the primary point of contact for clients, staff, and outside parties, providing exceptional customer service and accurate information. This role requires strong leadership skills, critical thinking, time management, and the ability to work independently.

Required Skills and Qualifications
  • High school diploma or equivalent required; armed security experience preferred
  • Excellent written and oral communication skills
  • Working knowledge of computers and software applications
  • Able to complete certification training as needed (SORA, Yellow Card, ACT 235)
  • Proficient time management skills and reliable transportation
  • Must be able to pass a comprehensive background investigation and urinalysis screening
Benefits and Compensation

We offer comprehensive benefits and compensation packages, including:

  • Medical, dental, vision, and 401(k) plans
  • Optional Health Savings Account
  • Paid parental leave (4 weeks)
  • Earned Sick and Safe Leave accrued at 1 hour for every 30 hours worked
  • Paid training and opportunities for vertical mobility and promotion
Estimated Salary Range

$23.00 per hour, estimated annual salary $48,000 - $60,000 depending on experience and location



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