Front Desk Office Coordinator

6 days ago


West End NC USA, United States ANKLE & FOOT SURGICAL PODIATRY Full time

Job Summary:

Ankle & Foot Surgical and Podiatry Clinic is seeking a highly organized and detail-oriented Front Desk Office Staff to provide exceptional patient care and administrative support.

Key Responsibilities:

  • Work closely with our team of Ankle & Foot Surgeons to ensure seamless patient care and efficient office operations.
  • Provide a warm and welcoming experience for patients, responding to their needs with a smile and a helpful attitude.
  • Manage incoming calls and messages, responding promptly and professionally.
  • Coordinate patient check-in and check-out processes, ensuring accurate and timely completion of tasks.
  • Schedule follow-up appointments and confirm next-day schedules to ensure smooth patient flow.
  • Collect copays and co-insurance payments, ensuring accurate and secure handling of patient payments.
  • Verify that all necessary forms are signed and completed before patient checkout.
  • Close out daily operations, ensuring a clean and organized workspace for the next day.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to multitask and prioritize tasks effectively.
  • Strong organizational and time management skills.
  • Proficiency in computer systems and software.
  • Problem-solving skills and ability to think critically.

Benefits:

Ankle & Foot Surgical and Podiatry Clinic is an Equal Employment Opportunity (EEO) employer, committed to diversity and inclusion in the workplace.



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