Shelter Advocate
4 weeks ago
Agate Housing and Services is seeking a dedicated Shelter Advocate to join our team. As a key member of our Outreach and Shelter Department, you will play a vital role in supporting individuals experiencing homelessness.
Job Summary:The Shelter Advocate will work closely with clients to identify and set goals related to securing and maintaining housing. You will assist clients in making progress on self-identified goals using the housing first/harm reduction model. This includes completing housing need assessments and referrals according to Hennepin County Coordinated Entry System guidelines and procedures.
Key Responsibilities:- Advocacy/Case Management Duties: Assist clients to identify and set goals related to securing and maintaining housing, and assist clients to make progress on self-identified goals using the housing first/harm reduction model.
- Operations Duties & Hospitality: Ensure shelter operates safely for all guests, staff, and volunteers, enforce shelter policy in a consistent, fair manner with a positive and respectful demeanor, and build and maintain professional rapport with clients.
- Administrative Duties & Documentation: Facilitate collection and maintenance of required daily shelter documentation, including intakes, bed assignments, data collection, and input into online databases and log book entries.
- Commitment to Agate Housing and Services' values and mission of ending homelessness and relieving hunger through action and advocacy.
- Commitment to working towards an anti-racist culture both within Agate Housing and Services and the broader community.
- Ability to work respectfully with clients, coworkers, and key stakeholders who are diverse with respect to race, ethnicity, gender identity, sexual orientation, socio-economic status, and religion.
- Ability to establish rapport quickly with people experiencing a crisis through use of trauma-informed care, client-centered care, and strengths-based approaches.
- Familiarity with Coordinated Entry systems.
- Experience with HMIS.
- Knowledge of supportive and low-income housing resources.
Agate Housing and Services is an equal opportunity employer and encourages applications from people of color, indigenous people, persons with disabilities, and LGBTQ+ individuals.
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