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Business Development Manager

2 months ago

West Chester, Pennsylvania, United States Scott Honda of West Chester Full time

**Job Title:** Finance Manager

**Company:** Scott Honda of West Chester

**Job Summary:**

We are seeking a highly skilled Finance Manager to join our team at Scott Honda of West Chester. As a key member of our sales team, the Finance Manager will play a critical role in representing our brand accurately, consistently, and with confidence.

**Key Responsibilities:**

  • **Provide Financing Options:** Develop and implement financing strategies to meet customer needs and maximize dealership profitability.
  • **Train and Mentor Sales Staff:** Provide ongoing training and mentorship to sales staff on products and policies to ensure they are equipped to provide exceptional customer service.
  • **Present Aftermarket Products:** Effectively present aftermarket protection and warranty products to customers, highlighting the value and benefits of these products.
  • **Conduct Customer Interviews:** Conduct thorough customer interviews following deal agreements to ensure customer satisfaction and identify areas for improvement.
  • **Collaborate with Sales Managers:** Work closely with Sales Managers to achieve sales goals and support the sales team in meeting customer needs.
  • **Oversee Contracts:** Oversee contracts in transit and address any funding delays or issues in a timely and professional manner.
  • **Respond to Customer Inquiries:** Respond promptly to customer financial inquiries and ensure dealer compliance with all relevant regulations.
  • **Establish Lending Relationships:** Establish and maintain relationships with lending institutions to secure competitive rates and terms for our customers.
  • **Promote Dealership Amenities:** Promote dealership amenities and uphold the brand image to ensure a positive customer experience.
  • **Advocate for Company Culture:** Advocate for the company culture and continuous improvement, ensuring that our values and mission are reflected in all aspects of our business.