Assistant Manager Position

4 days ago


Oakland, California, United States Lennar Full time
Job Title: Assistant Manager

At Lennar, we are seeking a highly motivated and organized Assistant Manager to join our team. As an Assistant Manager, you will be responsible for assisting the Community Manager in overseeing and managing the financial and operational aspects of the apartment community.

Key Responsibilities:
  • Assist in managing the day-to-day operations of the community, including but not limited to, resolving customer complaints and issues, completing financial records, documents, and reports, increasing sale revenue, and coordinating the work of a team.
  • Process resident move-outs by reviewing lease terms and notice requirements, applying appropriate deposit and lease cancellation fees, and processing the disposition in accounting.
  • Act as the on-site supervisor in the absence of the Community Manager by organizing and delegating daily work, coordinating maintenance and make-ready tasks with the Service Supervisor, and managing the operation of the community in compliance with company policies, procedures, and business practices.
  • Assist in managing the owner relationship by meeting with the owners, conducting community tours, providing updates and information about the community's performance, and responding to owner requests.
  • Assist and support leasing and marketing efforts by greeting prospective residents, gathering information about guests via the Guest Card, showing apartment homes, closing and obtaining the lease deposit, and assisting the prospective resident in completing the rental application and credit verification.
Requirements:
  • High school diploma or General Equivalency Diploma is required.
  • Bachelor's degree in business is preferred.
  • Employment history that demonstrates experience in property management, sales, marketing, and customer service sufficient to assist in managing the day-to-day operation of an apartment community.
  • Demonstrated ability to read, write, and communicate effectively to comprehend and complete legal, financial and other documents.
  • Literate with computerized financial and word processing software.
  • Demonstrated mathematical and analysis skills necessary to add, subtract, multiply, and divide numbers, decimals, and fractions, and calculate percentages in order to complete, understand and interpret financial records, budgets, and other fiscal reporting information.
  • Must have a valid state-approved driver's license.

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