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Medical Office Receptionist

2 months ago

Wheaton Illinois, United States Duly Health and Care Full time
About the Role

We are seeking a highly organized and detail-oriented Medical Office Receptionist to join our team at Duly Health and Care. As a key member of our front desk team, you will be responsible for providing exceptional patient service, managing patient flow, and ensuring a smooth and efficient experience for our patients.

Key Responsibilities
  • Greets patients and visitors, and provides information and assistance as needed
  • Manages patient registration, scheduling, and check-in/check-out processes
  • Answers general questions about the facility and provides information on policies and procedures
  • Ensures waiting areas are clean and tidy, and maintains a positive and welcoming environment
  • Assists with patient communication, including conveying information and scheduling appointments
  • Collects and processes patient payments, and balances daily cash and collections
  • Performs other administrative tasks as assigned
Requirements
  • High school diploma or equivalent required
  • 1 year of experience in a customer service setting, preferably in a medical office
  • Basic knowledge of medical terminology
  • Ability to type a minimum of 30 wpm
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
What We Offer

As a Medical Office Receptionist at Duly Health and Care, you will have the opportunity to work in a dynamic and supportive team environment. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.