Clinical Applications Coordinator

6 days ago

Rapid City, South Dakota, United States Great Plains Tribal Leaders Health Board Inc Full time
Job Summary

Great Plains Tribal Leaders Health Board Inc is seeking a highly skilled Clinical Applications Coordinator to join our team. As a Clinical Applications Coordinator, you will play a critical role in improving patient care through the effective use of automation tools and clinical software applications.

Key Responsibilities
  • Support, maintain, and coordinate software packages, including Electronic Health Record (EHR) and Pharmacy Data Management package (Drug Files)
  • Consult with Medical Staff, Nursing Staff, Clinical Leadership, Information Technology, Pharmacy, Laboratory, Radiology, Behavioral Health, and other departments to customize and optimize software and train individuals in daily operation
  • Manage the customization of site parameters, table maintenance, and technical settings, and address integration issues with other software packages
  • Review site parameters and local tables with each service for accuracy and completeness
  • Serve as liaison between service lines, clinics, and departments concerning these processes, both clinical, business, and administrative
  • Organize and/or provide training in standardized reports and in the creation of custom templates for ad hoc reporting utilities
  • Promote an atmosphere that encourages enthusiasm and user participation in clinical computing
  • Create a positive environment for reporting application and/or system deficiencies and suggestions for system improvements and enhanced functionality
  • Promote an awareness of the importance of data validity, data quality, and data security
  • Coordinate efforts to correct deficiencies and errors that occur in the electronic record
Requirements
  • Participates in Core Connections training and applies GPTLHB Core Connections concepts and practices in their work
  • Knowledge of the drug file and the ability to update drug file entries, create quick orders, create and maintain drug order entry menus, create and update EHR templates, create and update EHR pick lists, and pharmacy-related CPT service codes
  • Ability to demonstrate an extreme attention to detail as it is paramount that order menus, quick orders, and drug files be as close to 100% accurate 100% of the time in order to ensure safe dispensing of medications
  • Knowledge of a wide range of concepts, principles, and practices of a healthcare professional, such as would be gained through extended graduate study or experience, and skill in applying this knowledge to difficult and complex work assignments involving multi-service clinical software applications
  • Evidence of interest and knowledge of RPMS software packages or in medical informatics
  • Demonstrated ability to communicate effectively with peers and superiors, to speak in front of groups, and to communicate in writing policies, procedures, memoranda, and training materials
  • Ability to operate and communicate effectively while under pressure
  • Experience serving as a liaison between groups within an organization, as an effective member of organizational teams, and in coordinating software implementation projects
  • Extensive knowledge of a broad range of patient care activities, healthcare information flow, general medical practice, and general healthcare administrative processes
  • Has a working knowledge of the clinic environment and how the different services and functions interact
  • Skilled in problem-solving, interpersonal relationships in the workplace, and conflict resolution
  • Ability to work independently, to plan, coordinate, and implement projects, and to complete projects on schedule
  • Knowledge of current healthcare industry Privacy Act and security requirements
  • Basic knowledge of a wide variety of disease states and their implications on health as well as the drug therapy that can treat and improve these conditions
  • Ability to clearly communicate with other healthcare professionals as well as patients both verbally and in writing
  • Exemplify an understanding of the SOAP note format and how to develop and convey a care plan and properly document patient encounters
  • Foster a work environment of wellness, courtesy, friendliness, helpfulness, and respect
  • Relate well and work collaboratively with coworkers and all levels of staff in a professional manner
  • Familiarity and/or experience working with American Indian populations and respect for and knowledge of traditional, cultural, and spiritual practices of diverse American Indian communities, as well as an ability to work with other culturally and ethnically diverse populations
  • Consistently demonstrate respect for and acceptance of differing capabilities, cultures, gender, age, sexual orientation, and/or personalities
  • Maintain and ensure organizational privacy and confidentiality
  • Must be able to handle crisis and tolerate stress professionally
  • Must be self-directed and take proactive initiative to assist others
  • Possess the ability to resolve issues with other departments and coworkers without direct supervision
  • Able to exercise flexibility to alter plans/routines when situations require and continue to perform without projecting stress/frustration that would adversely affect the work environment
  • Ability to effectively present information in one-on-one and small group situations to community members, consumers, and other employees of the organization
  • Proficiency with computer programs (Word, Excel, PowerPoint) and other Internet technologies
  • Valid driver's license must be kept current, and certificates, credentials, or licenses must be kept current and consistent with regulations required by applicable federal, state, and/or grant regulations
  • Ability to promote an alcohol-, tobacco-, and drug-free lifestyle
  • Embrace modes of appearance and attire that reflect a professional presence
  • Adhere to GPTLHB policies and procedures

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