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Clinical Research Center Receptionist

2 months ago


Secaucus, New Jersey, United States Frontage Laboratories Full time
Job Overview

Position: Receptionist/Recruiter

Location: Secaucus, NJ

Key Responsibilities:

  • Act as the primary point of contact for the Clinical Research Center, ensuring a welcoming and organized environment.
  • Manage visitor interactions, including sign-in and sign-out procedures for research participants.
  • Facilitate communication with study volunteers, sponsors, vendors, and other stakeholders by directing calls to the appropriate departments.
  • Maintain the appointment calendar and coordinate travel arrangements, while preparing and producing business correspondence and reports.
  • Edit and review documents, responding to inquiries that require knowledge of departmental policies and procedures.
  • Assist in the screening and enrollment process of study subjects, actively participating in recruitment efforts.
  • Exhibit strong interpersonal skills and adaptability in a dynamic, fast-paced setting, working collaboratively as part of a team.
  • Possess familiarity with eligibility criteria and study protocols, effectively communicating these to potential participants.

Qualifications:

  • High School Diploma required; Associate's degree preferred.
  • A minimum of 3-5 years of experience in a receptionist role within a healthcare or research organization.
  • Proficient in problem-solving, effective communication (both verbal and written), and document management.
  • Advanced computer skills, including proficiency in MS Word, Excel, and PowerPoint; typing speed of at least 50 WPM.
  • Bilingual skills in English and Spanish are highly desirable.

Equal Opportunity Employer: Frontage Laboratories Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability.