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Account Manager

1 month ago

Homestead, Florida, United States Aixa Hernandez - State Farm Agent Full time
Account Manager

As a vital member of our daily business operations, you will play a key role in our customers' success. Your primary responsibility will be to grow our agency through meaningful client relationships and acting as a liaison between customer needs and agency departments.

Responsibilities:
  • Establish and maintain customer relationships, ensuring prompt and accurate service.
  • Provide exceptional customer service, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Promote successful and long-lasting customer relationships.
  • Maintain licenses and CE credits.
Qualifications:
  • Experience in sales, preferably in outside sales or inside sales representative, retail sales associate, or telemarketing.
  • Experience managing client relationships is preferred.
  • Interest in marketing products and services based on customer needs.
  • Excellent communication skills, including written, verbal, and listening.
  • Dedicated to customer service.
  • Able to anticipate customer needs.
  • Able to effectively relate to customers.
  • 220/440 Insurance license.
  • 215 License in 90 days.
  • Able to do product presentation.
Benefits:
  • Paid time off (holidays and personal/sick days).
  • Salary plus commission/bonus.
  • Health benefits.
  • Growth potential/opportunities for advancement within my agency.

Our team's mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. We are located in Homestead, FL and help customers with their insurance and financial services needs, including auto insurance, home insurance, life insurance, and retirement planning. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.