Customer Service Associate
3 days ago
About the Role
We are seeking a highly skilled Customer Service Representative to join our team at Uline. As a Customer Service Representative, you will be the face of our company, providing exceptional customer service and support to our clients.
Key Responsibilities
- Process customer orders and inquiries in a collaborative call center using world-class technology.
- Communicate with customers over phone, email, and chat.
- Help customers navigate Uline's website and online ordering.
- Become a product and solutions expert, equipped to answer product, pricing, and shipping questions quickly and confidently.
Requirements
- High school diploma or equivalent. Bachelor's degree preferred.
- Prior customer service experience is a plus, but we'll train you to provide legendary service for our customers.
What We Offer
- Complete medical, dental, vision, and life insurance coverage and other wellness programs.
- 401(k) with 6% employer match. Multiple bonus programs, including profit sharing.
- Paid holidays and generous paid time off.
- Tuition Assistance Program that covers professional continuing education.
About Uline
Uline is a family-owned company and North America's leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 13 locations.
Uline is a drug-free workplace.
EEO/AA Employer/Vet/Disabled
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