Customer Service Associate

3 days ago


Kenosha, Wisconsin, United States Uline Full time

About the Role

We are seeking a highly skilled Customer Service Representative to join our team at Uline. As a Customer Service Representative, you will be the face of our company, providing exceptional customer service and support to our clients.

Key Responsibilities

  • Process customer orders and inquiries in a collaborative call center using world-class technology.
  • Communicate with customers over phone, email, and chat.
  • Help customers navigate Uline's website and online ordering.
  • Become a product and solutions expert, equipped to answer product, pricing, and shipping questions quickly and confidently.

Requirements

  • High school diploma or equivalent. Bachelor's degree preferred.
  • Prior customer service experience is a plus, but we'll train you to provide legendary service for our customers.

What We Offer

  • Complete medical, dental, vision, and life insurance coverage and other wellness programs.
  • 401(k) with 6% employer match. Multiple bonus programs, including profit sharing.
  • Paid holidays and generous paid time off.
  • Tuition Assistance Program that covers professional continuing education.

About Uline

Uline is a family-owned company and North America's leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 13 locations.

Uline is a drug-free workplace.

EEO/AA Employer/Vet/Disabled



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