Technical Content Specialist

4 days ago

Hill Air Force Base, United States The JAAW Group Full time
Job Description

Job Overview:

We are seeking a skilled and detail-oriented Technical Writer to join our team at The JAAW Group. As a key member of our development team, the successful candidate will be responsible for creating high-quality test plans, test cases, and test scripts that facilitate thorough testing of our software features.

Key Responsibilities:

  • Collaborate closely with software developers, QA engineers, and product managers to understand product specifications and functionality.
  • Design, write, and maintain detailed test plans, test cases, and test scripts that meet technical and user requirements.
  • Ensure that test documentation is clear and accurate, providing guidance to QA teams and stakeholders on software testing practices and procedures.
  • Translate technical and complex software testing scenarios into easily understandable documentation for internal use and end-user reference.
  • Continuously improve test documentation by incorporating feedback from QA testers, development teams, and other stakeholders.
  • Manage version control and updates to test documents, keeping them current and accessible to relevant team members.
  • Validate that test procedures meet compliance standards and fulfill established objectives and user stories.
  • Contribute to creating and maintaining user manuals, release notes, and other product documentation as needed.
  • Develop and maintain an organized repository of all test documentation for easy retrieval, archiving, and tracking.
  • Participate in product development meetings to stay informed of changes that may impact test documentation.
  • Aid in the review and QA process of product documentation, ensuring technical accuracy and adherence to documentation standards.

Requirements:

  • Bachelor's degree in English, Technical Communication, Computer Science, Engineering, or a related field.
  • Proven experience as a Technical Writer, with a strong portfolio of writing samples and test documentation.
  • Excellent command of the English language, including technical writing principles and style guides.
  • Strong understanding of software development lifecycle (SDLC) and QA processes.
  • Ability to understand and communicate complex technical information clearly and concisely.
  • Experience using documentation tools, version control systems, and software testing tools.
  • Familiarity with programming languages and software development is highly desirable.
  • Attention to detail and an analytical mindset.
  • Excellent organizational skills to manage multiple projects simultaneously.
  • Strong interpersonal skills for effective collaboration with technical and non-technical stakeholders.

Preferred Qualifications:

  • Experience with Agile/Scrum methodology.
  • Certifications in Technical Writing or Quality Assurance.
  • Working knowledge of API documentation and modern programming frameworks.

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