Project Coordinator

7 days ago


Solon, Ohio, United States Cyncly Full time

About Cyncly

Cyncly is a global technology leader with a strong presence in the industry. Our company transforms the way products and spaces are imagined, designed, sold, managed, and made. We connect professional designers, retailers, and manufacturers to a vast repository of product content, serving the Kitchen & Bath, Furniture, Window, Glass & Door, and Flooring industries.

Our Mission

We deliver value to our customers through an expanded portfolio of end-to-end solutions. Our global presence enables us to provide world-class support and sales with a local touch, ensuring the best possible customer experience.

Job Responsibilities

  • Collaborate with internal and customer project teams to deliver successful implementations of FeneVision products.
  • Provide support and guidance to customers to help them quickly get value out of our product and solution offerings.
  • Test configurations and solutions to ensure they meet customer requirements.
  • Manage and update task assignments to meet company and customer commitments.
  • Create and update client-facing documentation, including meeting minutes and trip reports.
  • Support knowledge transfer to other team members or FeneVision groups.
  • Commit to building long and lasting client relationships.
  • Travel is required.

Requirements

  • Engineer: Completed Bachelor of Science in Engineering, Engineering Technology, or equivalent.
  • Analyst: Technical education/knowledge in Fenestration manufacturing processes/ERP implementation experience.
  • 5 years of experience in a related field.
  • Develop an overall understanding of the industries FeneVision serves.
  • Service-oriented with the motivation to meet tight deadlines.
  • Adept at overseeing multiple tasks and projects.
  • Ability to perform individually while working as part of a global team.
  • Solves problems independently and takes ownership of assigned project tasks.
  • Skill to absorb technical information and communicate it to varied audiences.
  • Excellent communication and problem-solving skills.
  • Works independently and effectively at client sites.
  • Detail-oriented.
  • A strong knowledge of software systems.

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