Medical Office Coordinator

7 days ago


San Marcos, California, United States TrueCare Full time
Medical Receptionist Job Description

TrueCare is seeking a highly organized and friendly Medical Receptionist to join our team. As a Medical Receptionist, you will be responsible for creating a welcoming and efficient front office environment for patients and facilitating their flow through our health centers.

Key Responsibilities:

  • Ensure the reception area is well-maintained and organized for each working day.
  • Check patients in, verifying their identification, address, phone number, and billing information.
  • Inform patients of TrueCare services, policies, and procedures.
  • Qualify self-pay patients for available programs and accurately enter data into our Electronic Health Record (EHR).
  • Respect and maintain patient confidentiality at all times.
  • Answer incoming calls, address inquiries, and take detailed messages when necessary.
  • Pre-register, register, and schedule patient appointments as needed.

Requirements:

  • High school diploma or equivalent.
  • One year of experience as a Medical Receptionist or Customer Service Representative.
  • Basic computer proficiency.
  • Knowledge of episodic programs and qualification requirements.
  • Bilingual in English and Spanish.

Preferred Qualifications:

  • Experience working with EHR.
  • Knowledge of medical terminology.
  • Knowledge of healthcare insurance billing procedures.

About TrueCare:

TrueCare is committed to providing affordable, comprehensive healthcare to everyone, regardless of their ability to pay. We put our patients' health first and provide a welcoming environment for each and every person who walks through our doors.

Equal Employment Opportunity:

TrueCare is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to promoting and ensuring authentic inclusion, belonging, and support for all team members.



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