Medical Office Coordinator
7 days ago
TrueCare is seeking a highly organized and friendly Medical Receptionist to join our team. As a Medical Receptionist, you will be responsible for creating a welcoming and efficient front office environment for patients and facilitating their flow through our health centers.
Key Responsibilities:
- Ensure the reception area is well-maintained and organized for each working day.
- Check patients in, verifying their identification, address, phone number, and billing information.
- Inform patients of TrueCare services, policies, and procedures.
- Qualify self-pay patients for available programs and accurately enter data into our Electronic Health Record (EHR).
- Respect and maintain patient confidentiality at all times.
- Answer incoming calls, address inquiries, and take detailed messages when necessary.
- Pre-register, register, and schedule patient appointments as needed.
Requirements:
- High school diploma or equivalent.
- One year of experience as a Medical Receptionist or Customer Service Representative.
- Basic computer proficiency.
- Knowledge of episodic programs and qualification requirements.
- Bilingual in English and Spanish.
Preferred Qualifications:
- Experience working with EHR.
- Knowledge of medical terminology.
- Knowledge of healthcare insurance billing procedures.
About TrueCare:
TrueCare is committed to providing affordable, comprehensive healthcare to everyone, regardless of their ability to pay. We put our patients' health first and provide a welcoming environment for each and every person who walks through our doors.
Equal Employment Opportunity:
TrueCare is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to promoting and ensuring authentic inclusion, belonging, and support for all team members.
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