Patient Care Coordinator

3 weeks ago


East Canton OH USA, United States DaVita Full time
Job Title: Patient Care Coordinator - Clinical Support Specialist

Job Summary:

We are seeking a highly skilled Patient Care Coordinator - Clinical Support Specialist to join our team at DaVita. As a key member of our care team, you will play a vital role in ensuring the highest quality care for our patients. Your primary responsibility will be to coordinate patient care activities, working closely with our Nurse Practitioners, RN Case Managers, and other healthcare professionals to ensure seamless care delivery.

Responsibilities:

* Coordinate patient care activities, including non-clinical screenings, referrals, and appointments
* Assist with the referral process and coordinate provider appointments
* Communicate directly with patients on a timely basis for all scheduling requirements
* Maintain accurate and complete documentation of records
* Ensure that documents get to appropriate parties promptly, without compromising confidentiality or patient privacy procedures

Requirements:

* High school diploma or GED required
* 1-3 years of LPN experience
* At least two (2) years of experience in a professional office environment
* Ability to work with and resolve confidential information and/or issues using discretion and judgment
* Excellent verbal communication skills over the phone
* Proficiency with Microsoft Office/Excel/Outlook

Preferred Qualifications:

* 1-3 years clinical medical office experience
* CNA, MA experience is a plus
* Experience coordinating care for a patient (e.g. referrals, ACO care management, etc.)
* Experience navigating insurance payors
* Experience working in direct patient care/support

About DaVita:

At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as a place where I belong. Our goal is to embed Diversity & Belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and an affirmative action employer.

What We Offer:

* Comprehensive benefits: medical, dental, vision, 401(k) match, paid time off, PTO cash out
* Support for you and your family: family resources, EAP counseling sessions, access Headspace, backup child and elder care, maternity/paternity leave and more
* Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita's online training platform StarLearning

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