Patient Care Coordinator

1 month ago


East Rutherford, New Jersey, United States PersonalRX Full time
Job Title

Personal Care Coordinator (PCC)

Reports To

Personal Care Coordinator Manager

Job Description

The Personal Care Coordinator is responsible for ensuring seamless patient care and support. Key responsibilities include:

  • Scheduling mid-month patient calls to review medication needs and update patient profiles
  • Conducting patient calls and updating notes as needed
  • Following up with patients to collect outstanding balances
  • Updating fill lists and communicating with patients and healthcare providers
  • Identifying and addressing patient concerns and issues

The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work effectively in a team environment. A strong understanding of patient care and medication management is essential.

Supervisory Responsibilities

None

Qualifications

Licensure: Pharmacy technician license (required)

Computer Skills: Proficiency in computer systems and software

Language Skills: English (required)

Ongoing Education Requirements: Individual must not be on the government exclusion lists as determined by the Office of the Inspector General (OIG) and System for Award Management (SAM)

Exempt/Non-Exempt

Exempt (not available for overtime)

Key Metrics

# patients managed

% patient retention

patient satisfaction

# referrals



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