Patient Care Coordinator
1 month ago
Personal Care Coordinator (PCC)
Reports ToPersonal Care Coordinator Manager
Job DescriptionThe Personal Care Coordinator is responsible for ensuring seamless patient care and support. Key responsibilities include:
- Scheduling mid-month patient calls to review medication needs and update patient profiles
- Conducting patient calls and updating notes as needed
- Following up with patients to collect outstanding balances
- Updating fill lists and communicating with patients and healthcare providers
- Identifying and addressing patient concerns and issues
The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work effectively in a team environment. A strong understanding of patient care and medication management is essential.
Supervisory ResponsibilitiesNone
QualificationsLicensure: Pharmacy technician license (required)
Computer Skills: Proficiency in computer systems and software
Language Skills: English (required)
Ongoing Education Requirements: Individual must not be on the government exclusion lists as determined by the Office of the Inspector General (OIG) and System for Award Management (SAM)
Exempt/Non-ExemptExempt (not available for overtime)
Key Metrics# patients managed
% patient retention
patient satisfaction
# referrals
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