Patient Care Coordinator
4 weeks ago
At PersonalRX, we are seeking a highly skilled Patient Care Coordinator to join our team.
The Patient Care Coordinator will be responsible for establishing and building rapport with patients who are ready to leave or have recently left a patient care center / facility.
The ideal candidate will have excellent communication skills, both written and verbal, and be able to work effectively in a team environment.
Key Responsibilities:
- Establish and build rapport with patients
- Arrange delivery of patient's next order
- Contact patients to keep them informed about their next order and answer their questions
- Work closely with other team members to ensure timely delivery of patient's next order
- Assist with handoff to Personal Care Coordinator for future orders
Requirements:
- Bi-lingual ability in English & Spanish
- 1-2 years experience working with customers
- Computer proficiency
- Ability to learn company policies and procedures
What We Offer:
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A competitive salary and benefits package
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