Insurance Customer Support Specialist

2 weeks ago


Orlando, Florida, United States Amy Rossi & Associates Full time
Job Overview

We are seeking a skilled Customer Service Specialist with a valid Property & Casualty license to join our team at Amy Rossi & Associates. This role will focus on delivering exceptional service to our clients while managing various administrative tasks related to insurance policies.


Key Responsibilities
  • Assist customers with their inquiries and provide solutions in a timely manner.
  • Process insurance payments and manage policy endorsements.
  • Maintain strong relationships with clients to ensure high retention rates.
  • Schedule meetings for sales representatives with potential clients.
  • Encourage referrals by explaining our referral program to customers.

Qualifications
  • Completion of a personality assessment is mandatory for consideration.
  • A valid Property & Casualty license is essential.
  • Exceptional communication skills and a professional demeanor are required.
  • Ability to work collaboratively within a team and demonstrate attention to detail.
  • Bilingual candidates are preferred but not required.

Benefits Offered

We provide a competitive annual salary along with bonus opportunities, paid time off, a flexible work schedule, a retirement plan, health insurance, and ample opportunities for career advancement.



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