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Customer Service Representative

2 months ago

Columbia Falls Montana, United States Glacier Bank Full time
About the Role:

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Glacier Bank. As a key member of our banking team, you will be responsible for providing exceptional customer service, processing transactions, and maintaining accurate records.

Key Responsibilities:
  • Process deposits, withdrawals, and other transactions in a timely and accurate manner.
  • Provide excellent customer service, responding to customer inquiries and resolving issues in a professional and courteous manner.
  • Maintain accurate and up-to-date records of customer transactions and account information.
  • Work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Collaborate with colleagues to achieve team goals and objectives.
Requirements:
  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills.
  • Ability to work accurately and efficiently in a fast-paced environment.
  • Basic computer skills and knowledge of banking software.
  • Ability to maintain confidentiality and handle sensitive information.
Preferred Qualifications:
  • Previous experience in a banking or customer service role.
  • Knowledge of banking regulations and policies.
  • Ability to work in a team environment and contribute to team goals.
What We Offer:

Glacier Bank offers a competitive salary and benefits package, including medical, dental, and vision insurance, a 401(k) retirement savings plan, and paid time off. We are an equal opportunity employer and welcome applications from qualified candidates.