Customer Service Representative

5 days ago


Woodinville, Washington, United States Savers | Value Village Full time
About Savers | Value Village

We are a purpose-driven company with a business model that people love for our impact on both the planet and local communities. Our mission is to champion reuse and inspire a future where secondhand is second nature.

Job Title: Customer Service Associate

We are seeking a Customer Service Associate to create an awesome experience for our customers, donors, and other team members. As a Customer Service Associate, you will be the face of our company, providing exceptional customer service and ensuring a positive shopping experience for our customers.

Responsibilities:
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Process customer transactions, including sales, returns, and exchanges.
  • Maintain a clean and organized store environment, including the sales floor, stockroom, and customer service area.
  • Work collaboratively with other team members to achieve sales goals and provide excellent customer service.
  • Participate in visual merchandising and inventory management to ensure a visually appealing store environment.
What We Offer:
  • A comprehensive onboarding and training program to ensure your success in the role.
  • A competitive hourly rate and opportunities for advancement.
  • A fun and dynamic work environment with a team of passionate and dedicated individuals.
  • A comprehensive benefits package, including health, dental, and vision insurance, as well as paid time off and holidays.
  • Opportunities for professional growth and development, including training and education programs.
Requirements:
  • High school diploma or equivalent required.
  • Previous customer service experience preferred.
  • Ability to work a flexible schedule, including evenings and weekends.
  • Excellent communication and interpersonal skills.
  • Ability to lift up to 25 pounds and stand for long periods of time.
Why Work for Savers | Value Village?

We are a company that values our team members and provides opportunities for growth and development. We offer a comprehensive benefits package, a fun and dynamic work environment, and a competitive hourly rate. If you are a motivated and customer-focused individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity.



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