Customer Service Representative

1 week ago


Woodinville, Washington, United States Eastside Exterminators Full time
Customer Service Associate / Call Center Agent

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate / Call Center Agent. As a key member of our customer service team, you will be responsible for delivering exceptional service to our clients, managing inbound calls, and providing expert guidance on our services.

Key Responsibilities:
  • Respond to customer inquiries with professionalism and empathy, addressing pest control needs and providing tailored solutions.
  • Schedule service appointments and offer customized solutions to meet our clients' needs.
  • Collaborate with team members to ensure seamless service delivery and continuous improvement.
  • Engage in ongoing training to sharpen your customer service and sales skills, ensuring you stay up-to-date on the latest industry trends and best practices.
  • Support process improvement initiatives to enhance the customer experience and drive business growth.
What We're Looking For:
  • A customer-focused attitude with a passion for delivering exceptional service.
  • Strong organizational skills and attention to detail, with the ability to multitask and prioritize tasks effectively.
  • An open and collaborative mindset, with a willingness to learn and grow with our team.
  • A process-driven approach, with a focus on efficiency and quality in all aspects of your work.
What You'll Get:
  • A comprehensive benefits package, including medical, dental, vision, and life insurance.
  • A 401(k) plan with company match, allowing you to plan for your future and achieve your long-term goals.
  • Paid time off, including 80 hours per year from day one, plus holiday pay.
  • A peer-to-peer recognition program, celebrating your contributions and achievements.
  • Opportunities for career growth and advancement, with a supportive and family-oriented work culture.


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