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Customer Service Representative

2 months ago

Woodinville, Washington, United States Eastside Exterminators Full time
Eastside Exterminators is seeking a highly motivated and detail-oriented individual to join our customer service and call group. As a member of our team, you will have the opportunity to help our clients with their pest management needs, answer their questions, and solve their problems. Our ideal candidate is optimistic, highly attentive to details, and open to learning sales. They are a team player with a process improvement mindset and the ability to work in an open office environment. If you are looking for a challenging and rewarding role with great benefits, we encourage you to apply.

**What We Offer:**

* Competitive compensation with uncapped commission
* Comprehensive benefits package, including medical, dental, and vision insurance
* 401(k) Savings Plans and life insurance
* Paid time off and 8 company paid holidays
* Advancement opportunities and a peer-to-peer employee recognition program

**What You'll Do:**

* Provide exceptional customer service and support to our clients
* Answer phone calls and respond to emails and other inquiries
* Work collaboratively with our team to resolve customer issues and improve processes
* Participate in ongoing training and development to improve sales and customer service skills

**Requirements:**

* High school diploma or equivalent required
* 1-2 years of customer service experience preferred
* Ability to work in an open office environment and sit or stand at a desk with a headset for calls
* Availability to work a full-time 8-hour shift between our office hours of 7:30am-6pm Monday-Friday and rotating Saturdays
* Must undergo a pre-employment criminal background check and a 4-panel drug screen

**Why Choose Eastside Exterminators:**

* We offer a dynamic and supportive work environment with opportunities for growth and development
* Our team is passionate about providing exceptional customer service and making a difference in our community
* We value our employees and offer a comprehensive benefits package and competitive compensation

If you are a motivated and detail-oriented individual who is passionate about customer service and sales, we encourage you to apply for this exciting opportunity.