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Customer Service Representative

2 months ago

Woodinville, Washington, United States Brent Ward - State Farm Agent Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Brent Ward - State Farm Agent. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, identifying their needs, and providing them with tailored solutions to meet their insurance and financial service needs.

Key Responsibilities
  • Customer Relationship Building: Establish and maintain strong relationships with our customers, understanding their needs and preferences.
  • Needs-Based Review Process: Use a customer-focused approach to educate customers about insurance options and develop leads.
  • Lead Generation and Appointment Scheduling: Identify customer needs and market appropriate products and services to meet those needs.
What We Offer
  • Competitive Compensation: Earn hourly pay plus commission/bonus.
  • Benefits Package: Enjoy a comprehensive benefits package, including health benefits and paid time off.
  • Opportunities for Advancement: Grow your career with us and take on new challenges and responsibilities.
Requirements
  • Marketing and Sales Skills: Have a strong interest in marketing products and services based on customer needs.
  • Communication and Interpersonal Skills: Possess excellent communication skills, both written and verbal, and be able to work effectively in a team environment.
  • Problem-Solving and Adaptability: Be proactive in problem-solving and able to adapt to changing situations.