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Operations Manager

2 months ago


Reston, Virginia, United States Securitas Security Services USA, Inc. Full time

About the Role:

We are seeking a highly skilled and experienced Operations Supervisor to join our team at Securitas Security Services USA, Inc. As an Operations Supervisor, you will be responsible for leading and managing a portfolio of clients, ensuring the delivery of high-quality services, and assisting management in achieving service and profitability objectives.

Key Responsibilities:

  • Lead and manage a team of site supervisors and account managers to ensure efficient and effective service delivery
  • Assist in scheduling and coordinating new client transitions and the integration of new business
  • Personally engage and manage client relationships to drive satisfaction and retention
  • Coach, train, and develop site supervisors and account managers to enhance their skills and performance
  • Assist in promoting client and employee retention initiatives

Requirements:

  • At least 18 years of age
  • Associate degree
  • Proven experience in operations management, customer service, or a related field
  • Strong leadership and communication skills
  • Ability to work in a fast-paced environment and adapt to changing priorities

What We Offer:

  • A competitive base salary of $60K - $62K/Annually
  • A full benefit package, including medical insurance, life insurance, dental, vision, 10 vacation days, 4 floating holidays, 6 sick days, and 401K

About Securitas:

  • Our values: Integrity, Vigilance, and Helpfulness
  • A skilled team of 350,000+ employees
  • Industry leader providing global and specialized services