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Operations Manager
2 months ago
About the Role:
We are seeking a highly skilled and experienced Operations Supervisor to join our team at Securitas Security Services USA, Inc. As an Operations Supervisor, you will be responsible for leading and managing a portfolio of clients, ensuring the delivery of high-quality services, and assisting management in achieving service and profitability objectives.
Key Responsibilities:
- Lead and manage a team of site supervisors and account managers to ensure efficient and effective service delivery
- Assist in scheduling and coordinating new client transitions and the integration of new business
- Personally engage and manage client relationships to drive satisfaction and retention
- Coach, train, and develop site supervisors and account managers to enhance their skills and performance
- Assist in promoting client and employee retention initiatives
Requirements:
- At least 18 years of age
- Associate degree
- Proven experience in operations management, customer service, or a related field
- Strong leadership and communication skills
- Ability to work in a fast-paced environment and adapt to changing priorities
What We Offer:
- A competitive base salary of $60K - $62K/Annually
- A full benefit package, including medical insurance, life insurance, dental, vision, 10 vacation days, 4 floating holidays, 6 sick days, and 401K
About Securitas:
- Our values: Integrity, Vigilance, and Helpfulness
- A skilled team of 350,000+ employees
- Industry leader providing global and specialized services