Fiber Network Engineering Manager

1 day ago


Charlotte, North Carolina, United States BrightSpeed LLC Full time
Job Description
We have an exciting opportunity for an IT Manager, Consumer and Business Order Fulfillment to join our growing team. In this critical role, you will lead, manage, and transform our order provisioning and activation platforms. As IT Manager, Consumer and Business Order Fulfillment, you are a seasoned technology leader with a track record of standing up and leading scalable distributed systems in telecom companies.

Your primary responsibility will be to design technology solutions for complex business problems and influence, negotiate, build consensus, and align with peer engineering, product, business teams, and vendor partners on solutioning and implementation. You will be able to operate in a fast-paced environment with laser focus on delivering results.

The ideal candidate is someone who wants to get in early, look over the horizon, and set the vision for a new standard in the telecom provisioning domain. We want entrepreneurs at heart, who have the depth of experience in bringing comprehensive E2E customer management experience into reality. Additional duties will include:

  • Design technology solutions for complex business problems
  • Influence, negotiate, build consensus, and align with peer engineering, product, business teams, and vendor partners on solutioning and implementation
  • Be able to operate in a fast-paced environment with laser focus on delivering results
  • Experience building and motivating high-performance teams, foster inclusive environment
  • Self-driven, detail-oriented, and skilled in managing multiple clients, stakeholders, and cross-functional projects
  • Provide industry knowledge, experience, and best practices to help the team stay ahead of the curve in keeping our technology stack cutting edge
  • Train operations teams to handle order provisioning fallouts


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