Front Desk Supervisor

2 weeks ago


Breckenridge, United States Sage Hospitality Group Full time
Front Desk Supervisor Job Description

We are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Sage Hospitality Group. As a Front Desk Supervisor, you will be responsible for ensuring the smooth operation of the front desk, providing exceptional customer service, and leading a team of front office staff.

Key Responsibilities:
  • Supervise and train front office staff to ensure excellent customer service and efficient operations
  • Respond to guest inquiries and resolve issues in a professional and courteous manner
  • Manage front desk operations, including check-in and check-out procedures, room assignments, and guest accounts
  • Maintain accurate records and reports, including guest information, room inventory, and financial transactions
  • Collaborate with other departments to ensure seamless guest experiences
Requirements:
  • High school diploma or equivalent required; degree in hospitality or related field preferred
  • 1+ years of experience in a front desk or customer service role, preferably in a hotel or hospitality setting
  • Excellent communication and leadership skills, with the ability to work effectively in a fast-paced environment
  • Ability to work a variety of shifts, including evenings, weekends, and holidays
  • Basic math skills and accuracy with handling cash and credit transactions
What We Offer:
  • Competitive hourly rate of $25.00
  • Medical, dental, and vision insurance
  • Housing stipend, ranging from $ per month, based on position
  • Recreational benefits, including an employer-sponsored ski pass or end-of-season bonus
  • Health savings and flexible spending accounts
  • Basic life and AD&D insurance
  • Paid time off for vacation, sick time, and holidays
  • Eligibility to participate in the Company's 401(k) program with employer matching
  • Employee Assistance Program
  • Tuition reimbursement
  • Great discounts on hotels, restaurants, and more

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