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Front Desk Associate
2 months ago
As a Front Desk Clerk at Hilton Grand Vacations, you will be responsible for ensuring every interaction with an owner or guest is a positive and memorable experience from the time they arrive on the property until they depart.
Main Responsibilities:- Check in and out Owners and Guests
- Respond to guests requests
- Assists guests with reservations or change
- Generates invoices and collects payments
- Maintains safety deposit boxes
- Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel
- Work as a team with co-workers to complete check lists and daily duties
- Prepares and consistently restocks the front desk with supplies
- Prior customer service and cash handling experience preferred
- High School Graduate
- A professional demeanor
- Proficient English language, both verbally and in writing
- Ability to multi-task responsibilities and prioritize
- Flexibility to adapt to schedule changes and cover shifts on short notice to meet business demands
Hilton Grand Vacations is a company that values excellence and is recognized for its outstanding achievements, including being named to Newsweek's Top 100 Most Loved Workplaces list consecutively in 2021 and 2022, awarded two sought-after Stevie Awards, and being named a top company in Travel & Hospitality by LinkedIn.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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