Front Desk Associate
3 days ago
We are seeking a highly skilled and customer-focused Front Desk Clerk to join our team at Valdoro Mountain Lodge. As a Front Desk Clerk, you will be the first point of contact for our guests and owners, providing exceptional service and ensuring a positive experience from check-in to check-out.
Main Responsibilities:- Guest Check-in and Check-out: Welcome and register guests, ensuring a smooth and efficient check-in process.
- Respond to Guest Requests: Respond promptly to guest requests, resolving any issues or concerns in a professional and courteous manner.
- Reservations and Invoicing: Assist guests with reservations, changes, and cancellations, and generate invoices and collect payments as needed.
- Safety Deposit Boxes and Housekeeping: Maintain safety deposit boxes and receive and process housekeeping and maintenance requests.
- Teamwork and Communication: Work collaboratively with colleagues to complete checklists and daily duties, and communicate effectively with guests and team members.
- Customer Service Experience: Prior customer service and cash handling experience preferred.
- Education: High School Graduate.
- Language Skills: Proficient English language, both verbally and in writing.
- Adaptability: Ability to multi-task responsibilities and prioritize tasks, and flexibility to adapt to schedule changes and cover shifts on short notice.
Hilton Grand Vacations is a leading hospitality company that offers a unique blend of luxury and convenience. We are committed to providing exceptional service and creating memorable experiences for our guests. As a Front Desk Clerk, you will be part of a dynamic team that is passionate about delivering outstanding service and exceeding guest expectations.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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Front Desk Associate
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Breckenridge, Colorado, United States Hilton Grand Vacations Full time{"title": "Front Desk Clerk", "description": "Key ResponsibilitiesAs a Front Desk Clerk at Hilton Grand Vacations, you will be responsible for ensuring every interaction with an owner or guest is a positive and memorable experience from the time they arrive on the property until they depart.Main Responsibilities:Check in and out Owners and GuestsRespond to...
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Breckenridge, Colorado, United States Vail Resorts Full timeExperience the Ultimate Mountain GetawayCome and discover a world of adventure and possibility as a Front Desk Agent with Vail Resorts. As the face of our hotel, you'll be the first point of contact for our guests, helping to create unforgettable experiences and memories that last a lifetime.What We OfferA dynamic and supportive work environmentCompetitive...
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